Refund & Return Policy
If you would like to return an item to writztime.shop, please follow the instructions below within 10 Business days of delivery.
Customers are liable for paying a fee to return the products to us. Shipping and handling charges and other fees aren’t reimbursed. We cannot accept cash payments on delivery.
Safely pack the things within the original packaging that came from the merchandise. All Watches /Hand Bags must be returned in perfect condition.
Contact us for Returning Instructions:
E-mail: info@writztime.com Shipments must be pre-dispatched employing a traceable method like FedEx / DHL or instructed by support team.
Please note:
You want to provide a legitimate tracking number when filling out the return form for your return to be
processed successfully.
Regular products are often returned for a refund, replacement, or a credit hold, while special or custom products can only be returned for change.
Once the Customer Support Center has received and confirmed your return (usually within 72 hours of receipt), you’ll receive an email confirming that your return is complete. If there’s a refund, it is going to be issued within 7 Business days.
Please note that, counting on the financial operations, it’ll take another 3-5 Business days for the credit to be credited to your account.
Defected:
If you discover your order is defected you would like to contact us at
E-mail: info@writztime.com with photos/videos of the Product (no need to return the item) we’ll immediately send a new Product.
Not as described or wrong Product delivered:
If you discover your order is wrong, please contact us at E-mail: info@writztime.com with photos/videos of the product. We’ll provide a returning shipping label once it’s tracking number is received we’ll ship a
new product immediately.
Change of mind:
Change of Mind is unacceptable. Any return or Refund will be processed ONLY.
Cancel order:
We usually ship immediately the orders received.
Therefore if you would like to cancel your order please contact Customer support department immediately **All refunds are going to be issued after receiving the returned product and inspection it’s going to take up to 7 business days to reflect in to your checking account as customer satisfaction is our priority.
Have any questions?
Team is happy to help!
24 HOURS CUSTOMER SUPPORT:
Call us at: +447446119208
E-mail: info@writztime.com